Staffordshire and Stoke-on-Trent
Wellbeing Service (IAPT)
Your choice of safe, convenient therapy – On-line, by phone or face-to-face
During Covid-19 restrictions we are open and here for you, delivering appointments by video-call or telephone.

Call us on

0300 303 0923



Online support forum
Share your experiences and post your support for others
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Hi,I have chronical depression and anxiety for 12 years,and I took diazepam 10 mg from my rumanian gp,but now I need more medication what can I do?
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I had the best journey at Stoke Well-being I could have ever asked for. My therapist spent a lot of time listening and really showed her commitment to me over our sessions. I have a lot of anxiety and my independence was gone and it was so unbearable. Before sessions with Tia I couldn’t imagine being able to leave the house alone without being sure things were off and sorted. Anything I did she would do to in sessions so it felt okay. Although I don’t need sessions now I will miss her genuine kindness!
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Hi my husband passed away on the 5th January this year I feel so guilty and blame myself I don't know what to do and just need to know why it happened as it was sudden I can't get over the fact he died without me being there he had a nurse with him but it should have been me
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I lost my dad in 2020, all things escalated from there. I lost my happiness, had to quite my job, school and everything I loved doing. Depression has put me in a dark place. A place I don’t know how I can get out. At the moment I live for the ones I love and who are so dear to me. I want to know how to deal with my emotions that’s why I’m reaching out now, I’m really exhausted.
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Hi my name Lachlan Matthews and I’m 25 years old I been struggling the last two years as I lost three family members one was my mother sadly passed away with her cancer on 25th June 2021 and my grandad passed away. Last year on 28 October 2022 and my aunt passed away 19 December 2022 .
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Who are we?

We are a team of NHS professionals trained to specialize in offering effective, evidence-based treatments for a wide range of common problems that affect most of us at some point in our lives.

We specialize in all symptoms of anxiety, and low mood (depression), but we also deliver physical rehabilitation programmes for physical conditions, and help people to live better with long term physical conditions.

We treat both emotional and physical symptoms together – because we all experience both in our lives. Our team is made up of Wellbeing Practitioners, Nurse Therapists, Cognitive Behavioural Therapists, and Counsellors.

What do we offer?

We are committed to delivering a choice of effective therapies in the way that is most convenient for you.

Our aim is to provide a warm, caring experience that fits comfortably into your life, and helps you to achieve the improvement you need in as little time as possible.

You will be treated in a welcoming, warm and friendly way by professionals who are committed to ensuring your experience of using our service is a positive one.

Where are we?

We cover the whole of Staffordshire, and have NHS clinics in each area. We deliver appointments via video and phone calls, but also have therapists in most GP practices and NHS clinics. Click SELF-REFER to find which of our teams serve your GP practice.

How do I access the service?

You can self-refer by simply phoning us – our friendly and professional staff will take your details and arrange a convenient appointment time for you.

You can also self-refer by completing this secure online form, and we will contact you by phone to confirm your appointment. Your doctor, or any other healthcare professional can also refer you to our service. We aim to offer you an appointment within two weeks.