Staffordshire and Stoke-on-Trent
Wellbeing Service (IAPT)
Your choice of safe, convenient therapy – On-line, by phone or face-to-face
During Covid-19 restrictions we are open and here for you, delivering appointments by video-call or telephone.

Call us on

0300 303 0923



Online support forum
Share your experiences and post your support for others
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i am 36 and over the last 21 /22 months i have had ongoing pain in tummy which has not gone away and my health generally is getting to me and its like when i go to doctors I feel I am not being listened to and then i have the disorder of overthinking everything and feel like rubbish .
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I broke down at work today from stress and anxt. This is the first time this happened. My personal life is filled with uncertainty at the moment, and when I thought all was sorted I get a bollocking from a manager who doesn't understand my contributions and accused me of being stubborn and incompetent. Much responsibility gets put on my shoulders but I am not qualified, and worry one day it will bite me back and land me with serious reprocussions. Does a anyone have advice?
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My mental health is really taking its toll. I’ve bottled loads of things and emotions over the years and it’s come to a point now. I can’t do it anymore. I feel dressed , tense , angry and I need help on what to do. I’d like to speak to somebody face to face
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Hi, I have been struggling to feel happy for quite a while (a few years now) and I have told people about it but I still feel the same. I suppose I'm just feeling a bit lonely? I have lost a lot recently and I have been keeping my emotions about it all hidden, but its becoming hard to keep doing that, Is there anything I can do to not feel like this?
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Hello, My Dad passed away 9 weeks ago (8 days before my wedding) and i'm really struggling at the moment.
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Who are we?

We are a team of NHS professionals trained to specialize in offering effective, evidence-based treatments for a wide range of common problems that affect most of us at some point in our lives.

We specialize in all symptoms of anxiety, and low mood (depression), but we also deliver physical rehabilitation programmes for physical conditions, and help people to live better with long term physical conditions.

We treat both emotional and physical symptoms together – because we all experience both in our lives. Our team is made up of Wellbeing Practitioners, Nurse Therapists, Cognitive Behavioural Therapists, and Counsellors.

What do we offer?

We are committed to delivering a choice of effective therapies in the way that is most convenient for you.

Our aim is to provide a warm, caring experience that fits comfortably into your life, and helps you to achieve the improvement you need in as little time as possible.

You will be treated in a welcoming, warm and friendly way by professionals who are committed to ensuring your experience of using our service is a positive one.

Where are we?

We cover the whole of Staffordshire, and have NHS clinics in each area. We deliver appointments via video and phone calls, but also have therapists in most GP practices and NHS clinics. Click SELF-REFER to find which of our teams serve your GP practice.

How do I access the service?

You can self-refer by simply phoning us – our friendly and professional staff will take your details and arrange a convenient appointment time for you.

You can also self-refer by completing this secure online form, and we will contact you by phone to confirm your appointment. Your doctor, or any other healthcare professional can also refer you to our service. We aim to offer you an appointment within two weeks.