Staffordshire and Stoke-on-Trent
Wellbeing Service (IAPT)
Your choice of safe, convenient therapy – On-line, by phone or face-to-face
During Covid-19 restrictions we are open and here for you, delivering appointments by video-call or telephone.

Call us on

0300 303 0923



Online support forum
Share your experiences and post your support for others
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I was left in a state of horrible anxiety, I couldn't cope with life. The Perimenopause and the effect of the Pandemic had left me too anxious to face the day. My practitioner was so understanding and helped me to see how normal my problems were. I now understand how to cope with my physical symptoms and to deal with stressful situations. This service has given me my life back - thank you! I would recommedn it to anyone.
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Just been told by gp to contact this service. I have suffered for years with anxiety and depression and am really struggling at mo.
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I've been diagnosed with severe depression and anxiety. Can I book a face to face meeting?
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Too scared to ring and talk to someone from the wellbeing service. I've never been right since i lost my brother and brother in law to suicide and my best friend to cancer, ive had covid x 2, I feel constantly drained all the time, physically and mentally, can't concentrate on anything, ive started having bouts of sleep phoralasis, anxious and feel depressed and angry a lot, feel locked in and nowhere to run.
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I feel completely let down by the authorities and helpless seeing my son be poisoned by toxic gas on a regular basis. There is no justice and no help for us, why does no one care what is happening to our children and what are we paying our taxes for if we don’t have the same human rights as everyone else? The latest law fare against the community for daring to take a stand is crippling - crushing people who are begging for fresh air for their children and are getting no reasonable amount of help to do so in a timely manner is the end of humanity for our town. No humanity or real support from the government - seemingly a pretence from parliament to placate the peasants. Anyone with a real desire to help stop this has failed because they’ve hit a ceiling. Helpless, attacked, assaulted, violated relentlessly while the people we pay to be in power / positions of public authority watch and allow it to happen. Anxiety, low mood, panic, fear, incredulity, horror, shock, appalled. Emotional rollercoaster and we are not even allowed to fight for our own children any more. What’s left? Roll over and let our children continue to be poisoned? What’s left?!
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Who are we?

We are a team of NHS professionals trained to specialize in offering effective, evidence-based treatments for a wide range of common problems that affect most of us at some point in our lives.

We specialize in all symptoms of anxiety, and low mood (depression), but we also deliver physical rehabilitation programmes for physical conditions, and help people to live better with long term physical conditions.

We treat both emotional and physical symptoms together – because we all experience both in our lives. Our team is made up of Wellbeing Practitioners, Nurse Therapists, Cognitive Behavioural Therapists, and Counsellors.

What do we offer?

We are committed to delivering a choice of effective therapies in the way that is most convenient for you.

Our aim is to provide a warm, caring experience that fits comfortably into your life, and helps you to achieve the improvement you need in as little time as possible.

You will be treated in a welcoming, warm and friendly way by professionals who are committed to ensuring your experience of using our service is a positive one.

Where are we?

We cover the whole of Staffordshire, and have NHS clinics in each area. We deliver appointments via video and phone calls, but also have therapists in most GP practices and NHS clinics. Click SELF-REFER to find which of our teams serve your GP practice.

How do I access the service?

You can self-refer by simply phoning us – our friendly and professional staff will take your details and arrange a convenient appointment time for you.

You can also self-refer by completing this secure online form, and we will contact you by phone to confirm your appointment. Your doctor, or any other healthcare professional can also refer you to our service. We aim to offer you an appointment within two weeks.