Staffordshire and Stoke-on-Trent
Wellbeing Service (IAPT)
Your choice of safe, convenient therapy – On-line, by phone or face-to-face
During Covid-19 restrictions we are open and here for you, delivering appointments by video-call or telephone.

Call us on

0300 303 0923



Online support forum
Share your experiences and post your support for others
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Hi, My relationship isn't going well and I feel like I am neglected and ignored by the people I love. I have no confidence at all and I am struggling with low self esteem. I don't want anyone else to know about this including my family. I feel like I could be judged for this. I want to know if you would be able to offer me service anonymously.
1 Reply

Hi, I'm currently in my final 7 weeks of university. I am so overwhelmed with life, on a personal and professional level. I think past experiences that haven't been resolved are a main cause, but also feel I'm probably being ridiculous, and consequently scared to reach out.
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I left my previous job and started a new Job in April which the past couple weeks I’ve been really struggling and bottling my feelings trying to get along and hope I will enjoy it but I’ve all sudden got such bad anxiety the thought of work making my heart beat so fast and making me feel ill . I handed in my notice today as I can’t cope and can’t go back but now I don’t know what to do because the thought of having to do the notice period I just can’t and I don’t have another job to go to . My previous job are trying to get me to be able to go back but may take some time but I’m still on bank in the hospital I use to work in so will have to do that in meantime but I’m still plagued with this stress and anxiety because I can’t go back to the job to do the notice . What can I do ?
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I have experienced severe trauma during my childhood and struggle as an adult with parenting as a result of this. Would this service be able to offer some counselling for this?
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Hi I’ve started felling really down and anxious been having lots of stress at work and really struggling to do normal day to day things been shaking and having headaches struggling to eat and sleep feel like a failure don’t no what to do
1 Reply

Who are we?

We are a team of NHS professionals trained to specialize in offering effective, evidence-based treatments for a wide range of common problems that affect most of us at some point in our lives.

We specialize in all symptoms of anxiety, and low mood (depression), but we also deliver physical rehabilitation programmes for physical conditions, and help people to live better with long term physical conditions.

We treat both emotional and physical symptoms together – because we all experience both in our lives. Our team is made up of Wellbeing Practitioners, Nurse Therapists, Cognitive Behavioural Therapists, and Counsellors.

What do we offer?

We are committed to delivering a choice of effective therapies in the way that is most convenient for you.

Our aim is to provide a warm, caring experience that fits comfortably into your life, and helps you to achieve the improvement you need in as little time as possible.

You will be treated in a welcoming, warm and friendly way by professionals who are committed to ensuring your experience of using our service is a positive one.

Where are we?

We cover the whole of Staffordshire, and have NHS clinics in each area. We deliver appointments via video and phone calls, but also have therapists in most GP practices and NHS clinics. Click SELF-REFER to find which of our teams serve your GP practice.

How do I access the service?

You can self-refer by simply phoning us – our friendly and professional staff will take your details and arrange a convenient appointment time for you.

You can also self-refer by completing this secure online form, and we will contact you by phone to confirm your appointment. Your doctor, or any other healthcare professional can also refer you to our service. We aim to offer you an appointment within two weeks.